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sounds like your ETP payroll item has been assigned to the wrong tax tracking type. Check out the guide mentioned above. You should use Post June1983 Untaxed Element (low rate threshold) for payments that will attract either the 17% or 32% tax rate, depending on the age of the employee.
Hope this helps.
Identify which payments are being recorded to RESC - Super Report by Employee Report and add in the RESC Amount field. The Report will display all pays for each employee. Check the pay that has a RESC amount and determine why that amount was posted to RESC.
Is there something common about these employees - eg using one particular super payroll item which is incorrectly configured - like an EA instead of a SA.
Next, could be due to manually entering/changing the amount; paying when $450.00 in the month was not earned?
You'll need to open the affected pays, delete the super and re-enter it correctly. Check the amounts of super being calculated.
I am trying to do a raise for one employee from 1 Sept 2016.
I got the following response :
“ Unable to save the record. Its effective date conflicts with existing history record.
Choose another effective date or update that history record “
How do I fix it ? Thanks