Payment Summaries for emailing disappear from the Send Forms area

  • 1
  • Question
  • Updated 6 years ago
  • Answered
This is a problem peculiar to a multi-user environment.  

Payment Summary PDF files are saved on the user's local PC and Accounts Business has a link to these Payment Summary PDF files.

If another user  logs into the Send Forms area before you do, the link between Accounts Business and your Payment Summary PDF files is broken - you can no longer see the Payment Summaries you prepared.  

You will need to re-generate the Payment Summaries and email them immediately.


Photo of Reckon FAQs

Reckon FAQs, Employee

  • 10,148 Points 10k badge 2x thumb

Posted 6 years ago

  • 1

There are no replies.

This conversation is no longer open for comments or replies.