Payroll 13/14 re-registration issue
David Middleton
Member Posts: 1 ✭
We have Payroll 13/14 and since moving to a Windows 10 PC have had to frequently re-register the software at start-up. Reckon suggested re-registering twice in succession but the program would not allow this. Any ideas.
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Comments
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Hello David,
Welcome to the Reckon Community.
Please do the following:- Close Payroll Premier
- in Windows Explorer go to C:\QPRollv22 and delete the file: QCompany.TPS.
- Restart Payroll Premier and if asked to register, do so
- Close Payroll Premier and repeat Step 2.
By the way, the first Windows10 compatible version was 2016/17, so your 2013/14 may not perform as intended on all functions.
regards,
John
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