payroll category for RTWSA (workers compensation) payments reducing leave balances

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I have a payroll category set up for any RTWSA (workers compensation) payments. I have noticed that each time I use this, it is actually reducing the employees sick leave balance when it shouldn't be.
I can't find where in the set up that this is linked together and able to be fixed.
Can someone please point me in the right direction??
Photo of Kelly

Kelly

  • 552 Points 500 badge 2x thumb

Posted 1 year ago

  • 1
Photo of John Graetz

John Graetz

  • 16,432 Points 10k badge 2x thumb
HI Kelly.  Unfortunately there is no way that you can physically change this payroll item as this is an issue with the initial set-up of the item which Reckon does not allow anybody to change, which creates problems as you have now discovered.  The problem occurred when the person who set up this Payroll Item, classified this as a Wages, Sick Pay item instead of something like Wages, Other.  Once set-up Reckon refuses to allow this to be edited, which is a pain in the neck.  Your only option now is to create a new RTWSA item and categorise it differently.
John L G
Photo of John Graetz

John Graetz

  • 16,432 Points 10k badge 2x thumb
Kelly.  Once you have set up the new item, you could then either carefully edit each previous incorrect transaction (pay cheque), or else manually alter and reinstate the incorrectly deducted sick leave hours in the employee's payroll record.
John L G
(Edited)
Photo of Kelly

Kelly

  • 552 Points 500 badge 2x thumb
Thanks John, I just found a similar thread and thought this may be the only option - a bit of a pain! But I appreciate knowing how to fix it, so thanks!