Payroll filing NZ

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Sally Telfer_8103851
Sally Telfer_8103851 Member Posts: 4 ✭
edited June 2019 in Accounts Hosted
Problem saving Payroll filing.csv file into a location that I can actually access it to upload to IRD. When I try to export this file I am given only the network locations of Q drive or B drive. How do I open this up so that I can save in other locations on my PC as when trying to upload file to IRD (or anywhere else for that matter, I am not able to access those two locations.
Would be grateful for any advice and instructions on how to fix this problem.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,391 Community Manager Community Manager
    edited June 2019
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    Hi Sally,
    The Q & B drives are network drives specific to Hosted only. What you need to do is save the file to your Q drive and then download it your PC eg. Desktop, My Documents etc using the Floating Toolbar.

    Check out more info here on this - 
    Uploading or downloading the files to and from Reckon Accounts Hosted
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  • Sally Telfer_8103851
    Sally Telfer_8103851 Member Posts: 4 ✭
    edited June 2019
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    Thank you. Most helpful :)

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