PAYROLL PATCH 19/20
Sharon Cowley
Member Posts: 39 ✭
PAYROLL PATCH 19/20
Hi RAV,
I have tried to copy and paste the new RINB.EXE FILE but get this error message ;
Error (Access Denied creating \QCompany.TPS.
Help.
Sharon.
Hi RAV,
I have tried to copy and paste the new RINB.EXE FILE but get this error message ;
Error (Access Denied creating \QCompany.TPS.
Help.
Sharon.
0
Comments
-
I get:0
-
Yeh I got that too !!
1 -
How did you get past it?0
-
Kali ,
How do upload these images . I took screen shot but not sure how to upload .
Sharon.0 -
When you reply... there's a little camera on the bottom toolbar that appears at the bottom of the box you write in...0
-
Thanks so much !! I cant even remember - downloaded that file so many times now hoping it would work.0
-
Happy to help0
-
Sharon,
In terms of the 'Access Denied' message, are you running any anti-virus or other security software that prevents files from being written to your C:/ drive?
I'd suggest switching off your anti-virus temporarily and then trying again.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Your file looks to be called RINB(3).exe not RINB.exe.
I'm guessing you would have had multiple download attempts in your download queue/folder.
Retry with the correctly named .exe file or reinstall Payroll Premier so the installation process can correctly install the missing .dll
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
1 -
Thanks for the response Rav, think my IT guys have fixed the issue.
Cheers,0 -
Hi ,
I turned off now i have this again . The same as Kali.
How do you unistall payroll premier 19-20 ?
Sharon.0 -
ok i did an uninstall and reinstall but i still get the error message -cannot proceed because PWUTIL.DIL was not found. Frustrated now !
Sharon.0 -
Kali how did they fix? I uninstalled and reinstalled ?
Sharon.0 -
Hi ,
was just on phone for an hour waiting and asked for patch 19/20 help as i keep getting the same error.
I dont think support person knew anything about it . He installed payroll 19/20 which i had already unistalled and reinstalled and hung up and didn't help with patch!!!!
Now have to wait on phone again.
Sharon.
.
0 -
Hi Sharon,
Are you running the file? Make sure you don't "run" it as such, but are just copying and pasting over the original.1 -
Hi Kali,
I finally fixed it myself !! While waiting on phone for another hour ! Not sure how , kept downloading and trying and deleting etc etc .
Thank you for answering ,
Sharon.0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community