Payroll Premier 18-19 and windows 10 problems
Julie Ross
Member Posts: 8 ✭
I purchased a new computer last month with windows 10 operating system. I use Payroll Premier 18-19. Every week, the payroll system crashes either during a report run or compiling the STP report. THis week, I cant even log in! It just wont start, despite running the recovery program. My tech guy is a frustrated as me. We have reinstalled the payroll program 3 times. Is there a setting or something in Windows 10 which is causing this?
0
Comments
-
No error messages received.0
-
Thanks Kevin for your response. It was a problem with the data file. Fortunately I had backups from my previous computer and we have worked thru each week again and now it all seems to be working fine. My first windows 10 computer had a fault and had to be returned to the manufacturer and my supplier thinks this is when the data file was corrupted. It's been a lot of work but at least all is working now. Thank you for responding.2
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community