Payroll Premier 2018/2019 doesn't upgrade the previous file - message says "follow instructions provided with product" the product was downloaded - anyone have the instructions?
Thank you
Thank you
-
1,104 Points
Posted 1 year ago
Rav, Community Manager
-
91,876 Points
Hi Nicky,
Here's a couple of links below which will help you out
Payroll Premier 2018/19 Installation and Upgrade Guide
Payroll Premier User Guide
Here's a couple of links below which will help you out
Payroll Premier 2018/19 Installation and Upgrade Guide
Payroll Premier User Guide
- 70 Points
I am running payroll 16/17 and it will not find my file to update. From above I have to upgrade the file to 17/18 but how do I install the 17/18 file when I do not have the IKC?? I have been waiting on the phone for Technical support for over 50 minutes now . So not happy with Reckon's service at the moment not its product!
Rav, Community Manager
-
91,806 Points
Previous version trials and their IKC's are listed here -
https://www.reckon.com/au/prior-versions-and-retail-downloads/
https://www.reckon.com/au/prior-versions-and-retail-downloads/
- 70 Points
Thank you for the link, I was unable to find this by navigating the reckon website.
Related Categories
-
Other Reckon Products
- 563 Conversations
- 81 Followers