Payroll premier 2015-2016 RESC amounts on summaries for SS Super

Jen_7630560
Jen_7630560 Member Posts: 12
edited February 2017 in Payroll Premier
Hi, I have a staff member with SS Super that is not showing in the RESC column. The gross wages are correct (ie. gross less deducion'). I cannot find a setting/preference anywhere to link these items. PLEASE HELP!!!! :-)

Comments

  • Mirko
    Mirko Alumni Posts: 1,258 ✭✭
    edited November 2015
    Hey Jen, please have a look at some of our support note here: http://kb.reckon.com.au/issue_view.asp?ID=5287.

  • Jen_7630560
    Jen_7630560 Member Posts: 12
    edited February 2017
    Hi Mirko, yes I had read that one earlier, but mine is the opposite problem - there is a real RESC situationation but it is not showing. Any tips on how I can link the SS Super to this field in the INP?
  • Jen_7630560
    Jen_7630560 Member Posts: 12
    edited February 2017
    Thanks, I was able to get onto technical support and we worked out whoever had done the pays had put SS Super as a 'deduction', not a 'super' item. 
    Have corrected with an extra $nil pay run for the staff member affected, with a negative amount to 'deductions' and a positive amount to 'SS Super' for the full year's worth. Hooray!