Payroll Premier 2018/19 PAYG summary showing RESC but it should be NIL

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Anna_7618698
Anna_7618698 Member Posts: 17 ✭✭
edited April 2020 in Payroll Premier
I have generated PAYG summaries for the 2019 year and I have one client showing RESC amount but it should be NIL.  I have checked the reports and all set to Statutory Super.  How do I fix this.

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  • Catherine moxon
    Catherine moxon Member Posts: 39 ✭
    edited April 2020
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    Hi
    I has a similar problem a few weeks ago, there was a patch i needed to install that i wasn't aware of. 
    Have a look at this link http://kb.reckon.com.au/issue_view.asp?ID=5700 

    It fixed the issue for me. 
  • Pia
    Pia Member Posts: 69 ✭✭
    edited July 2019
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    I had the same problem but it would only show up on the Empdupe File and not on the payment summaries.  Do we know if the new 19/20 Patch Update will fix this problem or do we need to install the previous update as well?
  • Anna_7618698
    Anna_7618698 Member Posts: 17 ✭✭
    edited July 2019
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    Thanks Catherine, that worked
  • Anna_7618698
    Anna_7618698 Member Posts: 17 ✭✭
    edited July 2019
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    Hi Pia

    I would recommend that you read the comment from Catherine and have a look at the link she provided.  I used this and it worked.

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