Payroll Premier 2018/2019

  • 1
  • Problem
  • Updated 4 months ago
Can't email payslips, and we did in the 2017/18 version, hasn't created a payslip for one employee but has created a pay. Do you only get one chance to export the STP file? Can you not go back and redo it if you have had to change company info? STP file can't be uploaded, says the company info doesn't match but it does. No response to queries from any community managers
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Nicky Wray

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  • incredibly frustrated

Posted 4 months ago

  • 1
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Kylie

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I could email payslips for one of my companies but the other doesn't work. I'm not sure what to do to fix it either?
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Kylie

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Actually I found the answer elsewhere....try closing outlook and resending with outlook closed.