Payroll Premier 2018/2019

Nicky Wray
Nicky Wray Member Posts: 71
edited July 2018 in Payroll Premier
Can't email payslips, and we did in the 2017/18 version, hasn't created a payslip for one employee but has created a pay. Do you only get one chance to export the STP file? Can you not go back and redo it if you have had to change company info? STP file can't be uploaded, says the company info doesn't match but it does. No response to queries from any community managers

Comments

  • Kylie_9377946
    Kylie_9377946 Member Posts: 78 ✭✭
    edited July 2018
    I could email payslips for one of my companies but the other doesn't work. I'm not sure what to do to fix it either?
  • Kylie_9377946
    Kylie_9377946 Member Posts: 78 ✭✭
    edited July 2018
    Actually I found the answer elsewhere....try closing outlook and resending with outlook closed.