Payroll Premier 2018/2019

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Hi everyone, I am using Payroll Premier 2018/2019 and am having to restore files for my correct data every week. Each time I open the latest version it takes me back to when I installed the upgrade.
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Susan Harker

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Posted 4 weeks ago

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4 weeks ago
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John G, Information Support Analyst

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Welcome to the Reckon community, Susan.

As a first step delete the Qcompany.tps file in C:\QPRollV27\Data folder.  Launch Payroll Premier, open your correct data file (restore a backup if you have to), close Payroll Premier and then launch Payroll Premier again - does the the last file opened open with the launch?


Hope this helps.


regards,
John
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