Payroll Premier 2018/2019 STP Report is empty
Ray_9722051
Member Posts: 7 ✭
We ran a payroll on the 03/07/2018 and its populated in Premier but when we run STP (Single Touch Payroll) the totals come through accurately but there are no employees listed ???
1
Comments
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Does anyone have an answer to this problem0
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Hi Ray and Adrienne,
Apologies for the delay.
First could you please confirm that you have done those payruns from within the Payroll premier 2018/19 version? Cause only the pays done from this version is available for STP export.
However if you have done it from 18/19 and still not appearing on the export, please check out this KB http://kb.reckon.com.au/issue_view.asp?ID=5699 for further instructions as there could be some corruption on the data file.
Regards
Shisir0
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