Payroll premier 2018-2019 When I try to email the payslips the INB cummary report is created and I a
Jo_9722061
Member Posts: 30 ✭
Unable to email payslips
0
Comments
-
Hi Jo,
What is happening specifically when you try to email the payslips?
Are you getting any error messages? Where in the process is it failing for you?
Which email client are you using?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
HI
Using payroll premier 2018-2019 - When i bring up the payslip report and click on email payslips - the INB payment summary report is created and the payslips are not emailed.
This is happening for all the files whose company name had to be corrected to enable STP reports to generate correctly
Thank you0 -
Hi Jo,
If you're using Outlook mail client, can you please try closing Outlook and leaving it closed then try emailing again from Payroll Premier.
Is there any change in the problem for you?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
HI
No there was no change - I closed down Outlook and the payroll file still created the INB summary report2 -
I am having the exact same problem Jo1
-
Rav, I'm having the same problem as Jo and this has also occurred since changing the company name to match the ATO.0
-
Hi was this resolved? I am having the same issue0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community