Payroll Premier 2020/21 STP report calling up wrong

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  • Problem
  • Updated 4 days ago
I have just processed first pay for 2020/21 year - date paid 02/07/2020. The STP report (dated 02/072020) incorrectly shows current gross and payg figures as nil and the ytd figures as 2020FY's figures.
If I call up the reconciliation statement for the 2021 year it shows the pay just processed correctly.
Please help.
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Bronnie McDougal

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Posted 5 days ago

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Pia

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Hi Bonnie, Is your pay end date in 19/20 but date paid 20/21?
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Bronnie McDougal

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yes
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Pia

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yes delete the small payrun and redo that one first just to make sure
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Bronnie McDougal

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How do I delete a pay run?
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Pia

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Go to your process pays window and open the pays folder at the bottom, open list current pays and delete from there.
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Bronnie McDougal

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That worked. Thanks for your help Pia.
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Pia

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You’re welcome
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Kali

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I have the same issue. Really frustrating they didn't fix this from last year.