Payroll Premier - editing employee record deletes some of their info e.g. bank account details

  • 1
  • Problem
  • Updated 4 weeks ago
When we edit an employee's record, e.g. to update their address, after saving the changes, we then find some of the same employee's data in their record disappears, such as their bank account info, their YTD pay info, etc. When this happens we revert to a backup but it is a frequent issue that occurs intermittently with multiple employees. We suspect it is some kind of underlying data corruption but have had issues in the past when rebuilding our data file but couldn't easily find any current posts along these lines. 
Photo of Di Q

Di Q

  • 70 Points

Posted 4 weeks ago

  • 1

Be the first to post a reply!