Payroll Premier STP, says No Data was found when trying to produce EOFY report for STP
Options
Simone Farrell_10599168
Member Posts: 9 ✭
I use Payroll Premier. When I produce the STP report and hit the End of Financial Year button I say OK to producing a report for the 19/20 year. BUT I get the following message:
"No data was found for your date range of 1 Jul 19 to 30 Jun 20. Please check you company file and retry the date range".
I successfully produced and submitted STP every week this financial year. I finalised year last year so I don't know what has changed.
Anyone got any ideas for me?
"No data was found for your date range of 1 Jul 19 to 30 Jun 20. Please check you company file and retry the date range".
I successfully produced and submitted STP every week this financial year. I finalised year last year so I don't know what has changed.
Anyone got any ideas for me?
1
Comments
-
i just rang about this so am hoping for an answer. i have finalised one of my company files without a drama - but the other one got this message. i have been told to upgrade to 20/21 software BUT i am currently running windows 7 pro - so can't do this quickly or easily! i am on a network for everything but i have payroll on my c drive. i also need to do first payroll for the year now....i am hoping for a fix!0
-
Oh wow Sheryl, glad to hear that I am not the lone ranger. Suppose I should give them a call and say I need a fix too. I am not paying for the new version because I am swapping over to Reckon Hosted Payroll.
Thank you for your reply, much appreciated.
Simone0 -
There is a patch to fix this problem, follow the link and the instructions and it works. All fixed.
Payroll Premier 19/20 Patch Update
https://help.reckon.com/article/90hz8op6m7-kba-5744-payroll-premier-201920-patch-update
0 -
Wow that is the patch that support told me yesterday was not the fix! I'll try it now - thanks!
1
Categories
- All Categories
- 6.4K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 5.9K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.3K Reckon Payroll 🚀
- 21 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3K Reckon One
- 7 📢 Reckon One - Announcements
- 10 Reckon Invoices App
- 14 Reckon Insights
- 107 Reckon API
- 822 Payroll Premier
- 307 Point of Sale
- 1.9K Personal Plus and Home & Business
- 63 About Reckon Community