Payroll Premier - Unable to Change Branch Number for STP

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Mark_9171963
Mark_9171963 Member Posts: 57 ✭✭
edited July 2018 in Payroll Premier
When I registered my company at Reckon GovConnect for STP, I did not add a branch number as we are only a single company and only have one branch.

The STP upload was rejected because Payroll Premier has a default branch number of 001.

After reading this KB article (see image below) I changed the branch number to 000 and successfully uploaded the STP file on Reckon GovConnect.

The problem is that Payroll Premier defaults back to Branch No. 001 on the program's next opening.

Is there any way to change the Branch No. on Reckon GovConnect to 001 so it matches Payroll Premier's default branch number?  Or is there any way of permanently changing the Payroll Premier branch number to 000?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,391 Community Manager Community Manager
    edited July 2018
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    Hey Mark,
    Just flicked a reply about this on the other thread.

    Cheers
    Rav
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  • Anna A
    Anna A Member Posts: 1 ✭
    edited July 2018
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    Hello Rav

    Can you please put a link to the "other thread" or the name of the thread.

    Thanks
    Anna
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,391 Community Manager Community Manager
    edited July 2018
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    Hey Anna,
    Its this one over here -

    “Invalid Company Information error” in GovConnect STP when submitting pay events from Payroll Premier
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