Payroll Premier won't open my company file on start up

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  • Updated 3 months ago
I have installed the 2018-2019 Payroll Premier, and brought across our company details and files. But every time I open Payroll premier, it won't open my company file on start up. I then have to "open a company file" each time. Does anyone know how to fix this so it opens up each time?
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Courtney

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Posted 3 months ago

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John G, Information Support Analyst

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Welcome to the Reckon community Courtney.

In Windows Explorer go to C:\QPRollV27\Data and delete the file Qcompany.tps. 

Now launch payroll Premier again, open your company file, close it and relaunch Payroll Premier.  Does the last opened file now open?


regards,
john.
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Courtney

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Thanks John,
Before I do this, I have processed today's wages, will I lose them?

Thanks
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John G, Information Support Analyst

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Hello courtney,

No, you won't lose data.  The Qcompany.tps saves information about the file, including which company to open at launch.


regard,
John.
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Courtney

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Thanks John, i think it's working - for the time being.
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John G, Information Support Analyst

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Good to hear courtney.

regards,
john.
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John G, Information Support Analyst

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Good to hear Courtney.

regards,
john.
(Edited)