payroll premier wont open
Options
Sharon Cowley
Member Posts: 39 ✭
Hi payroll premier 17/18 will not open > I used it today to do payment summaries . Just tried to open up again and it is blank . The first screen came up and now nothing. Help I need to download new 18/19 payroll premier.
Sharon
Sharon
0
Comments
-
Welcome to the Reckon Community Sharon.
Sorry to hear you are having this issue..
Are you able to open the Sample file?
Are you then able to open your company file?
if still an issue, in Windows Explorer, go to C:\QPRollV26\Data and delete the file Qcompany.tps. Now start up Payroll Premier and open your company file.
regards,
John.0 -
Hi John,
It did eventually open but it took about an hour. It happened today too and has never been that long before. I have reopened this afternoon and it was quicker . Very strange.
Thanks but I will keep this on record.
Sharon
0
Categories
- All Categories
- 6.9K Accounts Hosted
- 11 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 20 📢 Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 326 Point of Sale
- 2K Personal Plus and Home & Business
- 74 About Reckon Community