Payroll status as Posted but paid

ReckonOne shows pay run status as 'Posted' after I created ABA file. In addition to that, when I performed that pay run, 2 out of those employees bank details did not get picked up and I have to manually process those 2 payments.
Could someone advise how can I change the pay run status from 'Posted' to 'Paid'?

Charlie Li

70 Points

Posted 10 months ago

2 months ago

Mehul Patel

120 Points

Hi Charlie, have you found any solution of your payroll issue. I have the same issue and reckon team is not supportive, I am very frustrated.

Comment

2018-08-29T23:37:33+00:00

Charlie Li

242 Points

Hi Mehul, I could not get away from above problem. Instead, you can try to setup manual EFT for those employees (get their bank details from ReckonOne) if most of your staff already in ABA file.

Otherwise, you may want to delete your pay run and restart that pay run all over again.

In terms of pay run status, it really doesn't matter if it is a 'Posted' or 'Paid' as they will always available from those ReckonOne payroll reports anyway.

Hope that helpful.

2018-08-30T07:11:24+00:00

Mehul Patel

120 Points

Thanks Charlie

Payroll status as Posted but paid

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