How to fix Emdupe file missing employees

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NASIR
NASIR Member Posts: 1 ✭
edited December 2017 in Reckon Accounts (Desktop)
EMPLOYEE PAYMENT SUMMARY TO BE PRINT MISSING SOME OF THE EMPLOYEES I DOUBLE CHECKED PREFERRED METHOD OF PRINTING BUT STILL UNABLE TO GET FULL LIST OF EMPLOYEES IN EMPLOYEE PAYMENT SUMMARY LIST

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  • Colleen Richards
    Colleen Richards Member Posts: 2 ✭
    edited July 2014
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    I am having the same trouble.  I have made sure it is the right Payroll year.  I can do a report for that payroll year and the employee comes up in that, but not in Payment Summary.
  • Mae
    Mae Member Posts: 2 ✭
    edited July 2014
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    I also am having that trouble.  All are selected to "print" and all appear in payroll reports as having paid tax during the year.
  • Colleen Richards
    Colleen Richards Member Posts: 2 ✭
    edited July 2014
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    I changed my preferred send form method is Employee information to Both and he is now showing up.  Hopefully that helps.

  • Mae
    Mae Member Posts: 2 ✭
    edited July 2014
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    Many thanks, making them all "both" seems to have worked.

  • Victoria Sooroojbally
    Victoria Sooroojbally Member Posts: 1 ✭
    edited July 2014
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    I am getting the same problem but don't have the option to select both? either print or email and I am missing one employee. Also nothing happends when I try to create an emdupe file
  • Graham Boast
    Graham Boast Accredited Partner Posts: 331 Accredited Partner Accredited Partner
    edited December 2017
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    This may be your issue

    https://community.reckon.com.au/reckon/topics/payment_summaries_problem

    Graham

    Graham Boast | 0409 317366 | graham@reckonhelp.com.au

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