How set up multi State payroll tax report

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  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Payroll Tax Report is not working since February 2014. This is especially difficult if you are reporting for two states to the OSR. The Report also did not include the last pay week for the month. Very frustrating I had to go through each payroll item for individual employees and reconcile it back to the Payroll Summary Report for the month, breaking it down to the two different state myself. Very time consuming.
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Sharon Clyne

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Posted 6 years ago

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Sharon Clyne

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Mirko, Alum

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Hey Sharon,

Thank you for reaching out to us regarding your payroll inquiry an welcome to the Reckon Community.

So we are able to look into this matter, please let me know if you have made any changes to payroll since it last worked properly.

Look forward to your response!

Thanks,
Mirko
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Sharon Clyne

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No nothing has changed with our payroll. I have used the Reckon payroll tax feature since we first went over to quickbooks and have not had any problems. Reckon support told me the problem has been there for two years or more. Perhaps I should check my previous lodgements to OSR and Vic Payroll Tax.

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Sally McIntosh, Accredited Consultant, Accredited Partner

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Hi Sharon,

I personally find the State Payroll Tax report not trustworthy myself. A few reasons being, very easy to tick or untick a box that will affect it, assign an employee to the wrong state, etc.

But a few years ago I actually found that a client who was using the same payroll item i.e. salary across employees in different states it would only pick up one state and not the other. So we had to set up a different payroll item for each item needed and by each state i.e. Salary - Vic, Salary - NSW, etc.

I would personally customise a Payroll Summary report and memorise it and use that as your report!

If you have any further queries please feel free to email me directly at sally@samsolutions.com.au.

Kind regards, Sally

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Sharon Clyne

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Thanks Sally for your sesible reply. I have set up different payroll items to capture the two different states we work in. Like you I do not trust the integrity of the Rckon Payroll Tax Report.