Payrun can't see Employee names

cyna
cyna Member Posts: 7
edited May 2020 in Reckon One
Hi, I am new. When I start a new payrun, the drop box is empty, can't select employee name.  I wonder how to fix this. Thanks.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited June 2019
    Hi there Cyna,
    Have you gone through the Payroll Setup section and also created any employees as yet?

    If not, there's a couple of really good videos below which will step you through getting started with payroll & also adding employees.


    https://www.youtube.com/watch?v=VZxNjEIP3UU







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  • Michael Ranjel
    Michael Ranjel Member Posts: 1
    edited May 2020
    I have similar problem, and I have gone through the video and followed the instrtuctions, however when I try to add and employee to the pay run the drop down menu to con include any of th ealready defined employees, it just say EMPLOYEE NAME PAY FREQUENCY with capital letters.