payrun in reckon is stuck on status processing Status

John Moussa

162 Points
frustrated

Posted 1 year ago

1 year ago

Rav, Community Manager

64,790 Points

Hi there John,

Really sorry to see you're having some issues there, have you already been in touch with our Reckon One team to have this looked into?

Let me know

Cheers
Rav

Comment

2018-09-12T19:36:54+00:00

Tim Chia

112 Points

Hi Rav, I got the same problem as this week the processing time took 2 hours for 30 workers, please advise how to fix this problem, thank you

2018-09-12T23:32:53+00:00

Rav, Community Manager

64,790 Points

Hi Tim,
Can you please get in touch with our Reckon One support team as soon as you can so we can get a technician to take a look & escalate this if required.

1 year ago

John Moussa

162 Points

thanks, i have called the support and they fixed the problem.

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payrun in reckon is stuck on status processing Status

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