payrun in reckon is stuck on status processing Status

John Moussa

172 Points
frustrated

Posted 2 years ago

2 years ago

Rav, Community Manager

91,926 Points

Hi there John,

Really sorry to see you're having some issues there, have you already been in touch with our Reckon One team to have this looked into?

Let me know

Cheers
Rav

Comment

2018-09-12T19:36:54+00:00

Tim Chia

122 Points

Hi Rav, I got the same problem as this week the processing time took 2 hours for 30 workers, please advise how to fix this problem, thank you

2018-09-12T23:32:53+00:00

Rav, Community Manager

91,926 Points

Hi Tim,
Can you please get in touch with our Reckon One support team as soon as you can so we can get a technician to take a look & escalate this if required.

2 years ago

John Moussa

172 Points

thanks, i have called the support and they fixed the problem.

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payrun in reckon is stuck on status processing Status

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