Payslip issue (Reckon Premier 2017/18)
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Antonia
Member Posts: 1 ✭
Hi, I sent out payslips yesterday as per normal but about 10% of employees for some reason received their payslip as a winmail.dat file and were unable to open. Has anyone experienced this issue and how do I avoid this happening again. Thank you in advance for any help on this.
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Hi Antonia,
I've found a KB article with some info on the scenario where winmail.dat files are received rather than the intended attachment.
Check it out here -
Winmail.dat rather than invoice or statement attachment is received by some email recipients.
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