Payslips Issue - Payroll Premier 2018-2019

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  • Updated 2 years ago
Hi, I just processed my first Payroll Premier for 2018-2019 and the payslips cannot be sent by email. I tried fixing it by going to : right click Payrol icon, properties,compatibility, tick the box "run the program as administrator , apply, ok.
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Mayline Lagazo

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Posted 2 years ago

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Rav, Community Manager

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Hi Mayline,

Can you please try closing Outlook and leaving it closed then try emailing again from Payroll Premier. Try sending your emails again. 

Does it work?
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Joyce Cruise

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Thank you, closing Outlook worked for me.
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Cool that worked for me too! Thanks
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Mayline Lagazo

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Thanks very much Rav. It is now working. I clicked the outlook icon and click the run as administrator and it works. Thanks. Have a nice day.
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Deborah Fowler

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Hi there,  I'm having the same problem - select 'email pay slips' and all the staff are there.  Select  OK (to send) & immediately there are no pay slips to email.  I have checked that everyones email addresses are still in their employee sections.  What should I do?  (I have tried shutting down outlook & doing it)
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Stephen Williams

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Ok thanks that worked, but so bizarre.