• 1
  • Problem
  • Updated 6 months ago
Trying to email Payslips, but the Going Online screen just hangs there
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Sue Jones

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Posted 6 months ago

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Rav, Community Manager

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Hi Sue
Check to see if there are any prompts or windows that may have opened in the background which are awaiting action.

Press Alt + Page Down (not the arrow pointing down) together on your keyboard if that doesn't work try Alt + Page Up. One of these sequences should allow any other Hosted windows to appear on the forefront.

If the above does not work, please log out of Hosted (File > Exit). Click on the Control Panel > Log off remote sessions > ensure your session is logged off. Log back in and try again.