Payslips - Year to date figures

  • 1
  • Problem
  • Updated 1 year ago
  • Not a Problem
My client has just noticed the year to date figures on the payslips are incorrect.  All was fine upto and including the last pay in December 2017, however the first payslip in January 2018 appears to show calendar year totals.  Is this a direct result of the last update (since reverted), does anyone else have this issue?
The same thing occurred last may when they upgraded using the desktop version. Which was resolved by turning off payroll, rebuilding the data file, creating a portable file and restoring same and reactivating payroll.
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Posted 1 year ago

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Robyn Kelly, Accredited Partner

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Have you checked Company setup in the Company Information?  Or the knowledge Base?

Regards, Robyn Kelly

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John Graetz

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H jacqui.  I have just a pay slip issued on 12/1/2018 and everything is fine.  John L G