pc stop responding when write cheque

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ridzuan rahman
ridzuan rahman Member Posts: 1
edited August 2020 in Reckon Accounts (Desktop)
reckon account 2014 enterprise.
no error code display.
pc stop responding when write cheque  and print in continuous (perforated edges) using dot matrix printer(epson LQ2190). * only a certain page . 


image
image

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  • Spilly
    Spilly Member Posts: 182 ✭✭
    edited August 2020
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    At a guess the answer is in the picture, your using a font on the cheque your printer doesnt support, find it and replace it with one it can print.
  • Spilly
    Spilly Member Posts: 182 ✭✭
    edited October 2015
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    Font that will work:

    Bitmap Fonts

    Epson Draft 10, 12, 15cpi
    Epson Roman 10, 12, 15 cpi proportional
    Epson Sans Serif 10, 12, 15 cpi, proportional
    Epson Courier 10, 12, 15 cpi
    Epson Prestige 10, 12 cpi
    Epson Script 10 cpi
    Epson Script C Proportional
    Epson OCR-B 10 CPI
    Epson Orator 10 cpi
    Epson Orator-S 10 cpi

    Scalable Fonts

    Epson Roman 8 to 32 points
    Epson Sans Serif 8 to 32 points
    Epson Roman T 8 to 32 points
    Epson Sans Serif H 8 to 32 points

    Bar Code Font

    EAN-13, EAN-8, Interleaved 2 of 5, UPC-A UPC-E, Code 39, Code 128, POSTNET
    Coda bar(NW-7), Industrial2 of 5, Matrix2 of 5

    cpi : characters per 25.4 mm (characters per inch)
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
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    Hi Ridzuan,

    Welcome to the Reckon Community.

    If you just click on OK your printer should use its default font style.


    regards,
    John