we think we had this issue at work with the 2016 edition, but with our PC's. My computer was running Premier, and the others were running M&W. I have a word doc I did up to follow step by step, but the pics haven't copied through below. If the below doesnt help you, I can email the doc to you.
1. Installs as Reckon Accounts Enterprise 2016
1. Press & hold
down ‘Windows’ key and then press ‘R’ key. This will bring up the Run function
2. Type in regedit and click on OK. This will open the
Registry Editor.
3. Double click on the ‘HKEY_LOCAL_MACHINE’ folder.
4. Double click on the ‘SOFTWARE’ folder.
5. Double click on
the ‘WOW6432Node’ folder
6. Double click on
the ‘Intuit’ folder
7. Double click on
the ‘QuickBooksRegistration’ folder
8. Double click on
the ’25.0’ folder
9. Single Click on
the ’bel’ folder
10. On the right, double
click on ‘ActivatedProduct’.
11. Change the Value data: to belwholesale
12. Click on OK.
13. Open ‘Reckon
Accounts Enterprise 2016’ and it should open as ‘Reckon Accounts Enterprise –
Manufacturing and Wholesale Edition 2016’
Kylie Stewart
We still have other problems running the backups but this seems to be a Windows 10 issue. Nearly ready to give up on Reckon unfortunately as I have been with them for 14 years but the subscription is getting really expensive and the updates are a total pain in the system. Sorry for the vent, thank you again for your help, It's appreciated.
Patrick