Pdf converter needs to be reinstalled where the hell is it in the online version

Mike Schurmann
Mike Schurmann Member Posts: 3
edited February 2017 in Accounts Hosted
reinstall pdf converter

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited February 2017
    Hi Mike,

    In the first instance, can you please log out fully (Settings > Logout)

    Close your browser, log back in and then retry the task you were performing when you encountered this message. Please let me know if the problem persists.

    Thanks
    Rav


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  • Sonia Connon
    Sonia Connon Member Posts: 31
    edited July 2016
    You don't need to reinstall the pdf converter.  It's an issue with server.
    You need to log off the remote server and login again.  Go to control panel log off remote sessions.
  • Mike Schurmann
    Mike Schurmann Member Posts: 3
    edited July 2016
    thanks working now