I receive an error message in Personal plus 2017 when trying to open or restore a file which I accessed recently
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200 Points
Posted 1 year ago
Rav, Community Manager
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49,418 Points
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200 Points
Having been presented with the screen and selecting "I am a current user", I click the box to open a file on this computer.
Having located the file, I get the message ,"cannot open the file" I have also tried to open backup files with the same result.
Should I uninstall the program then reinstall perhaps ?
Having located the file, I get the message ,"cannot open the file" I have also tried to open backup files with the same result.
Should I uninstall the program then reinstall perhaps ?
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200 Points
Everything now works following the 2 actions below:
1. I downloaded , installed and ran the latest Ccleaner program.
2 I disabled the following file in the startup folder:
HKCU:Run QuickenScheduledUpdates Intuit Inc. C:\Program Files (x86)\Reckon Accounts Personal\bagent.exe
Perhaps this might help someone else.
1. I downloaded , installed and ran the latest Ccleaner program.
2 I disabled the following file in the startup folder:
HKCU:Run QuickenScheduledUpdates Intuit Inc. C:\Program Files (x86)\Reckon Accounts Personal\bagent.exe
Perhaps this might help someone else.
