I receive an error message in Personal plus 2017 when trying to open or restore a file which I accessed recently
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200 Points
Posted 3 years ago
Rav, Community Manager
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92,016 Points
What is the error message you're receiving Rob?
How are you attempting to open this file when you encounter the problem?
How are you attempting to open this file when you encounter the problem?
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200 Points
Having been presented with the screen and selecting "I am a current user", I click the box to open a file on this computer.
Having located the file, I get the message ,"cannot open the file" I have also tried to open backup files with the same result.
Should I uninstall the program then reinstall perhaps ?
Having located the file, I get the message ,"cannot open the file" I have also tried to open backup files with the same result.
Should I uninstall the program then reinstall perhaps ?
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200 Points
Everything now works following the 2 actions below:
1. I downloaded , installed and ran the latest Ccleaner program.
2 I disabled the following file in the startup folder:
HKCU:Run QuickenScheduledUpdates Intuit Inc. C:\Program Files (x86)\Reckon Accounts Personal\bagent.exe
Perhaps this might help someone else.
1. I downloaded , installed and ran the latest Ccleaner program.
2 I disabled the following file in the startup folder:
HKCU:Run QuickenScheduledUpdates Intuit Inc. C:\Program Files (x86)\Reckon Accounts Personal\bagent.exe
Perhaps this might help someone else.
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