Personal Plus 2020 Update installed. How to request DVD?

220 Points

Posted 1 month ago

Rav, Community Manager

91,926 Points

Hi Cliffov2
All our desktop-based software is available for download via the Members Area and as a result we no longer supply CD's/DVD's.

If you wish to have a physical copy, you can request this via our Customer Service team, please note however, there is a cost associated with this.

Comment

1 month ago

Cliffov2

220 Points

Thanks Rav. But why does the Upgrade site continue to say that a DVD will be forwarded if the user requests? Just wastes the user's time following a dead end,

Comment

2019-10-31T04:00:55+00:00

Rav, Community Manager

91,926 Points

Can you shoot me the link to the page you're seeing that on please mate. It may have been one that we've missed and I'll get it updated.

2019-10-31T07:23:13+00:00

Andrew Christie

1,812 Points

Hi Cliff,
I figured this would be the case so I have downloaded the ZIP file and saved it on the PC just in case I needed to re-install.

cheers
Andrew