Why do i still have a balance after redeeming all investment units?

Options
JOHN BURKE
JOHN BURKE Member Posts: 2 ✭
edited August 2017 in Reckon Accounts (Desktop)
Personal Plus 2011. I have redeemed all my units in an investment and the unit balance now shows zero, however "Net Worth Report" still shows $-9.46.

Comments

  • Andrew Hellier_6247585
    Andrew Hellier_6247585 Reckon Staff Posts: 169 Reckon Staff
    edited February 2017
    Options
    Hi John
    Welcome to the Reckon Community
    Perhaps try and validate the data file and see if those amounts will refresh?
    Cheers, Andrew
  • JOHN BURKE
    JOHN BURKE Member Posts: 2 ✭
    edited December 2013
    Options
    Thanks Andrew, tried this still have the problem. Nothing held in cash balance either.
  • Dean Bajevic
    Dean Bajevic Alumni Posts: 30 ✭
    edited June 2016
    Options
    Hello John,

    1) Create a backup

    2) Delete that transaction and have a look at report and ensure it’s correct

    3) Now do the transaction again and have a look again at the report to see if that transaction caused any problem

     

    Regards

    Dean

Categories