PLEASE CHANGE THE DEFAULT PAPER SIZE
I should have stayed with the Desktop Version - at least we had control over our settings and emails.
Thought this would be a simple fix.
Comments
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Hi Toni,
We haven't forgotten about this one and yes its still being reviewed, as for being a simple fix unfortunately it doesn't seem to be but work is continuing on it along with a few other areas.
I posted this a while back so I'm not sure if you've seen it or if it applies in your case, but there's a workaround for altered paper size settings in the interim and I'll paste it below.
For those who are experiencing issues with the altered paper size settings, an alternative workaround while the team are working on things on our end is to use the below settings. This will only need to be done once and the setting will stay in place beyond just the current session.- Customise the Template (either within Invoice or from List > Templates)
- Go to Additional Customisation > Print
- Tick 'Use specified Printer settings below for this Tax Invoice'
- Choose A4 from Paper Size
- OK
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Thank you Rav :-) much appreciated0
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Hi Rav,
Your workaround is good for templates only and I cannot find a way to set default page size from Letter to A4 whenever I email as Excel or export any reports to Excel. Any suggestions on this?
Also, the Excel reports generated are still of the old "Microsoft Excel 97-2003 Worksheet" type. Will Reckon do an update to bring it to the newer/current type?
Thanks :-)
Teresa
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This setting is often in your printer settings against the default printer. What happens if you print from another program?
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Hi Kris,
The paper size (in Letter) happens when i export a report to Excel or email report as an Excel file. Printing is not involved here. Nonetheless I did check and the default size is A4 within the printer settings.
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