Please help single touch payroll app has duplicated two pay runs and now my employees mygov total is wrong

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  • Updated 2 weeks ago
PLEASE HELP!!
SINGLE TOUCH PAYROLL APP HAS DUPLICATED TWO PAY RUNS ONE ADJUSTMENT HAS BEEN RECOGNISED BY THE ATO AND THE OTHER ADJUSTMENT HAS NOT MY EMPLOYEES MYGOV TOTALS IS WRONG!!!
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mel

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Posted 2 weeks ago

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Robyn Kelly (Partner), Accredited Partner

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This should help Mel

STP Mobile App UPDATE v1.12.9 - EOFY Finalisation, Pay Summary Issues & Decimal issue fix


~ Admin edit: Updated link to App Update post.
(Edited)
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mel

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Thank you however I have a pending Pay run so how can I do the end of financial year adjustment?
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Rav, Community Manager

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Hi Mel,
You can still proceed with your end of financial year finalisation if you have a submission in Pending status.

I'm getting the section in the help doc reworded to make it clearer. The Intention of that paragraph was that it's more general advice to get all of your submissions through. Ultimately, all you need to worry about is making sure the figures in the EOFY finalisation is correct.
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mel

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Thanks rav I also need to know if I do that finalisation then the ato has recorded that I have paid more than what my gov figures will total which is incorrect