portfolio not updating after new transactions

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  • Updated 4 months ago
38 share portfolio not updating transactions using accounts personal plus 2017, with windows 10 and google chrome
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ian.woollard

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Posted 4 months ago

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David Hunt

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If you are running 2017 it's possible your licence has run out which usually has a 2 year term from installation. In the help menu go to 'Licence Information" what does the second line say the expiry is for 'Online Services Licence' ? You can update the prices manually if you do not have too many. Either file import covered elsewhere or in Portfolio with the right date selected you can type in the price directly on the table.
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ian.woollard

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Thanks David
it isr ely weird.
I had 4 new transactions in february that recorded in transactions, but not in portfolio.
march transactions all recorded in portfolio.
So I changed the company code from TNE to TNE 1 and same for other shares and they all  recorded in portfolio as well as transactions..
I had cancelled the transactions several times and re-entered them , but still nothing in portfolio til I changed their codes- no longer able to use auto update though, but I gave that away as not worth paying $129 for updating auto.
cheers
ian
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Diver Dave

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Ian, have you tried Validating and Super Validating your file?
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ian.woollard

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no and not sure what it means- but It does balance now with commsec totals.
the trouble is portfolio doesn't recognize TNE, GMG< SSM only as TNE1 GMG1 SSM1
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Diver Dave

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Pobably still worth checking to make sure your file is OK.  To Validate use File/File Operations/Validate from the Menu, and select your file name.  Then repeat holding down CTRL + Shift.  If there are any errors in your database they'll show up and can be fixed.  If not, all good.
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ian.woollard

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THANKS AGAIN- ALL GOOD , BUT CRAZY RE LABELLING SHARES PROBLEM
CHEERS
IAN