POS Administrator location

  • 1
  • Question
  • Updated 7 days ago
Upgrading from 2017 to 2018 hiccup.  I have 2 data files.  I operate Accounts and POS Lite.  I began upgrade process only to find need to ring support for a licence key and it was out of hours.  So did not upgrade the data file I use for POS.  Now I don't have a 2017 POS Administrator.  How do I get it back for the 2017 file so I can post and transfer file from last night?  Then I will get some trouble shooting help on the upgrade.
Photo of Allison Randall

Allison Randall

  • 160 Points 100 badge 2x thumb

Posted 1 week ago

  • 1
Photo of Allison Randall

Allison Randall

  • 160 Points 100 badge 2x thumb
Do I need to re run the 2017 POS upgrade?  Am running my store on POS 2017 don't want to crash and burn by doing wrong thing

Photo of Linda Putland

Linda Putland, Accredited Partner

  • 6,284 Points 5k badge 2x thumb
I have successfully upgraded POS many times where there is still an end of day file waiting to post from the previous version - you shouldnt have any trouble - but to be safe - move the end of day file to another location - do your upgrade, then copy the end of day file back to where the POS database is, then once you have upgraded - you should be able to post that end of day file.  cheers Linda