Print does not scale to page size

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Julie Goff
Julie Goff Member Posts: 1 ✭
edited November 2018 in Personal Plus and Home & Business
When I try and print my transaction report it only uses the top left quarter of the page. It does not matter what print option I choose the results are the same and the Page Scale page button is always greyed out. I am using Reckon Accounts personal plus 2016 and Windows 8.1

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,416 Community Manager Community Manager
    edited October 2018
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    Hi Julie,
    Have you been able to print successfully on previous occasions? ie. has it only just started occurring?

    Have there been any changes to your operating environment recently since this started happening?
    Is there any difference in display between the page orientation?

    I've found a Knowledgebase article which sounds somewhat similar to what you've outlined which might be worth a look -
    Reckon Accounts Personal: Lists and Reports print as a small box

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