Printing Hangs Reckon Accounts Enterprise 2016
Henry Wallace
Member Posts: 2 ✭
In Reckon Accounts Enterprise 2016 I am no longer able to print to any printers - the system simply hangs and then goes to (Not Responding) and crashes/closes
I am running it on Windows 7 Pro 64 bit
I have completed the following:
Thanks in advance,
Henry
I am running it on Windows 7 Pro 64 bit
I have completed the following:
- Completely removed and reinstalled Reckon
- Turned off Antivirus / Firewall
- Tried multiple printers
- Reinstalled Printers/updated drivers
- Run windows update to ensure all outstanding updates are installed
- Tried it using a different Windows Profile
Thanks in advance,
Henry
0
Comments
-
Hi Henry, welcome to the Reckon Community
You've gone through a fair bit of troubleshooting already which is great, can you please try this step also -
Deleting the qbprint.qbp and WPR.ini files
Is there any change after this?
ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Rav - you are a legend!! Thank you for your quick reply - I can confirm that worked perfectly!1
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community