printing popup is freezing website

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Steven KIm
Steven KIm Member Posts: 2 ✭
edited May 2020 in Reckon Accounts (Desktop)
Frozen screen.
Ordered printing,  printing popup was displayed, and then screen is frozen.
Can'not cancel print, can' not remove popup, and any key is not working.

Please guide me how to do.
image

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,303 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    What about alt ctrl delete to bring up task manager and shut down program
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 475 Accredited Partner Accredited Partner
    edited February 2020
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    If you press ALT & Page Up on your keyboard is there another message underneath?

    Also have you allowed pop-up blockers?
  • Rozep
    Rozep Member Posts: 20 ✭
    edited February 2020
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    If it is Hosted you are using, you need to completely log out wait a couple of minutes before logging back in.
    This happen when you click on your screen to early.

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