Printing Receipt of payment

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GILDA WATTS
GILDA WATTS Member Posts: 2 ✭
edited July 2020 in Reckon Accounts (Desktop)
We provide all clients a tax invoice for construction claims.  Can you please confirm if you can print a receipt for the tax invoice paid.

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  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited July 2020
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    Hello Gilda,

    Welcome to the Reckon Community.  

    Once an invoice is paid it will show a Status of Paid, the amount received and the balance owing.  There is no separate "receipt" for amounts paid for an invoice.  

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    Hope this helps.


    regards,
    John
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited February 2018
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    HI Gilda

    There is another option which gives you an ability (if you want to) of issuing something similar to a receipt, but, this will only work properly once an Invoice has been fully paid.  Here are the steps:
    1.  Open the paid Invoice
    2.  Within the Invoice "frame/window", click on the ?History? tab at the top of the window.  This will then provide you with a history of that particular invoice and the dates that payments have been made.  You can then print this off.  That is the closest that I know of to produce something like a receipt, other than providing another copy of the Invoice with the ?Paid? stamp appearing on it, together with the other information that John G mentions above.
    John L G
  • GILDA WATTS
    GILDA WATTS Member Posts: 2 ✭
    edited February 2018
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    Thanks so much John for your response.  This option here prints the same information as the statement just seperately.  Unfortuantely the Commonwealth Bank on this occasion will not process a payment based on a customer statement as they are requesting a receipt for  a paid tax invoice.
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited February 2018
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    Sorry Gilda, but I am not quite with you as I don't understand what a Statement and the Commonwealth Bank have to do with your question.  If you would like some further input, give me a ring on 0428 695454.  I would have thought that the steps above provide you with the evidence of payment for each invoice.
    John L G

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