Printing Cheques with Reckon new Release

  • 3
  • Problem
  • Updated 5 years ago
  • Acknowledged
AS discussed in the Webinar today at present the system cannot print cheques. As a small ski lodge, we print about 40 cheques a month. The system has moved ahead in some areas but this is a giant step back. Our next print run is due toward the end of the month, is there a plan to have this print solution in place before then?
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RL

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Posted 5 years ago

  • 3
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Jason Hollis, Head of Product

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Hi Ron,

Are your cheques on A4 paper or concertina for a dot matrix printer?



Regards,

Jason Hollis - Partner Relationship Manager
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Elizabeth Holloway

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Hi I have cheques on A4. will I be able to print them next week (after the 10th)?
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Mirko, Alum

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Hey Elizabeth, Jason would be the best person to answer that one, but I'm fairly sure you will have no trouble with cheques on A4! :)
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Elizabeth Holloway

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Well that would be fantastic but will they print in the same way or am I going to have to send them to my browser first?
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Mirko, Alum

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I know all printing is in the form of PDF. This video shows printing reports but the process would be much the same:




You can find videos of other changes here.
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Marina

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Hi Mirko,

We can print our cheques on A4, but find that we have to re-set the alignment of the cheques every time we print.  Having moved from Enterprise to RAH, we used to be able to set the alignment to suit our pre-printed stationery - what is the process for making the adjustment a permanent one again, in the Hosted environment?   

Marina
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Jason Hollis, Head of Product

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Hi all, there 'is' an issue with printer settings being retained and our development team have advised that it is currently with them for review. We will let the community know when it has been addressed.

Kind regards,
Jason
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Ross S

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Has this been addressed yet?
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RL

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This issue has been handled by the customer (myself) without advise from the vendor (RECKON).

I have followed a simple output process and all is well.

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Jason Hollis, Head of Product

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Can you share this process with the other community members RL?
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Ross S

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Thanks RL !

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