Problem adding icon to the custom icon bar for STP
CGTS
Member Posts: 6 ✭
With the Process Single Touch Payroll page open, I go to view and Add 'Process Single Touch Payroll' icon to custom icon bar. It does add and icon but it links to the Process Payment Summaries page. I think I have tried everyting to fix this in the icon description and/or Label but no joy.
Any ideas?
Any ideas?
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Comments
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I've just tried it and got the same result. My guess is that it is a glitch and we'll have to wait for Reckon to do something about it0
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Hi guys,
Just to double check, which edition of Reckon Accounts are you both using?
Can I grab a screenshot of the 'Process Single Touch Payroll' option in the 'customise icon' list that you're selecting.ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
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Yep same thing in Reckon Hosted, with STP window on screen, go to edit - add STP Icon to iconbar and it adds an icon called Payment Summaries, which is exactly what it says - payment summaries0
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Rav
Accounts Hosted 2019 R2, exactly as described by Kris below
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This was my first time on this forum, so do we expect some feedback on this from Support?0
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No response... I'm not impressed.0
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It is only a minor glitch, and at this time of the year I’m sure there are more pressing things to fix rather than the iconbar. You can still do the STP processes can’t you?0
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Well it wasn't 'This time of year' when I raised the issue (Minor or otherwise). Yes I can still process the STP. I'm tempted to state if you cannot add value to the issue then please refrain from comments but that may come across rude. As ??I stated it is my first time on this RECKON forum, I expected at the very least a confirmation that the issue had a fix or that it would be placed in to a no doubt very long bug list and not to be left unknowing.1
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