Problem when logging in

  • 1
  • Question
  • Updated 7 months ago
  • Answered
When launching Reckon - comes up with black screen. Wants to enter credentials again and nothing happens.
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Emma

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  • frustrated

Posted 7 months ago

  • 1
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Rav, Community Manager

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Hi Emma,

Can you please close your browser then retry logging in again now. Let me know if there is any change
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Emma

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still same issue
Black screen
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Rav, Community Manager

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Hi Emma,

Can you please give us a call as soon as you can on 1300 799 150 so that a Hosted tech can take a closer look and get this sorted for you. There should be no further issues stemming from the file server issues yesterday that affected the launch of Hosted.