Problem with e-mail/print. Error message comes up as -

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Having trouble when I e-mail/print. Error message comes up as - The file you specified cannot be opened. Make sure that it is not currently being used by another program or a read-only file. The windows error was "The file exists"  Definitely no one else is in the file nor is it being used. This only happened when i upgraded to the 2018 new version of premier . Have to hit the ok button 5 times before i can email or print anything, very frustrating
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Posted 1 week ago

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Rav, Community Manager

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Hi there,

There's some info in this KnowledgeBase article regarding that error message which I'd recommend taking a look at -

Warning: The file you specified cannot be opened. The Windows error is: The file exists