Problem with Reckon Accounts 2019 upgrade

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Janine White
Janine White Member Posts: 25 ✭
edited September 2019 in Reckon Accounts (Desktop)
I have installed Reckon Account 2019 R1 and cannot open my company files.  Keep getting error code (-6010,0).

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,424 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
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    Hi Janine

    This error appears to be firewall/AV-related:

    https://community.reckon.com/reckon/topics/error_code_6010_0

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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