I am an accountant with access to 2 ReconOne online files. At the moment neither file will generate any reports. I click on "generate" for the report I want and the screen goes grey and says "Generating report. Please wait" and the Recon icon just keeps filling with red and never stops. I have "waited" for over half an hour and tried in both files and the same thing keeps happening.
I have used these reports before without problem, is there a reason why they are not generating?