problem with security certificate reckon one

  • 3
  • Problem
  • Updated 2 years ago
I can't login to Reckon One. Internet Explorer and Google Chrome both say "problem with security certificate".  I logged in on the same pc 30 minutes prior.
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Aleta Coroneo

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Posted 2 years ago

  • 3
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Aleta Coroneo

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I just found the maintenance notice that Reckon One will be down 18/4/17 from 10pm to 3am.
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John Overweel

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Same here. I had a session going and one of the reconciling transaction steps bombed out. Then tried logging back in and can't log in on either browser...only get "problem with security certificate' message.
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John Overweel

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Awww shucks!
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Rav, Community Manager

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Hi guys,
Really sorry for the inconvenience last night, as Aleta mentioned we were performing necessary maintenance on Reckon One overnight.

Info here - https://community.reckon.com/reckon/topics/reckon-one-maintenance-19-april-2017

I'm happy to report it's been completed and everything should be good to go this morning.

Thanks for your patience and let us know if you run into any issues.

Cheers
Rav
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Steph Luck

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Hey Rav, I can't log in now... are there still issues with this?
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Steph Luck

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Google Chrome is saying 'not secure' with this text:
Your connection is not private

Attackers might be trying to steal your information from app.reckonone.com (for example, passwords, messages or credit cards).

 NET::ERR_CERT_DATE_INVALID




Automatically send some system information and page content to Google to help detect dangerous apps and sites. Privacy Policy
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Steph Luck

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Internet Explorer, I get this:
There is a problem with this website’s security certificate.
 




The security certificate presented by this website has expired or is not yet valid.


Security certificate problems may indicate an attempt to trick you or intercept any data you send to the server.  We recommend that you close this webpage and do not continue to this website.  Recommended iconClick here to close this webpage.  Not recommended iconContinue to this website (not recommended).   More information More information 
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Rav, Community Manager

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Thank you Steph, and sorry about this. Our Reckon One team has been alerted and are on the case right now.

I'll keep you posted.
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Rav, Community Manager

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Hi again Steph,

The security certificate issue is now resolved.If you have any trouble accessing Reckon One now, please try clearing your browser cache and cookies.

Let me know how you get on

Cheers
Rav
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Steph Luck

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All good, thanks team!